Billing Terms and Conditions
These Billing Terms and Conditions outline how payments are processed and managed when you shop at Moondrown via our website, moondrown.shop.
π³ Accepted Payment Methods
We accept the following payment methods:
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Visa
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Mastercard
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American Express
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All payments are processed securely using encrypted technology to protect your information.
π Billing Cycle
You will be charged immediately at the time of purchase. A confirmation email will be sent to you once your payment is successfully processed.
π§Ύ Order Confirmation
After your order is placed, you will receive an email with:
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Your order summary
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Billing details
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Estimated shipping and delivery timeline
Please retain this confirmation for your records.
β Payment Issues
If your payment is declined or flagged by our system:
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Your order may be paused or canceled.
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We will notify you via email to resolve the issue or request an alternative payment method.
π Refunds
If a return is approved, the refund will be issued to your original method of payment within 5β10 business days after we receive and inspect the returned item.
No refunds will be issued to alternate accounts or via cash.
π¦ Taxes & Duties
All product prices displayed include applicable GST (Goods and Services Tax).
There are no additional duties or hidden charges for orders within Australia.
π Contact
For any billing inquiries, please contact us at:
π§ moondrowns@gmail.com
π +1 065 558 0147