These Billing Terms and Conditions outline how payments are processed and managed when you shop at Moondrown via our website, moondrown.shop.


πŸ’³ Accepted Payment Methods

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

All payments are processed securely using encrypted technology to protect your information.


πŸ“… Billing Cycle

You will be charged immediately at the time of purchase. A confirmation email will be sent to you once your payment is successfully processed.


🧾 Order Confirmation

After your order is placed, you will receive an email with:

  • Your order summary

  • Billing details

  • Estimated shipping and delivery timeline

Please retain this confirmation for your records.


❌ Payment Issues

If your payment is declined or flagged by our system:

  • Your order may be paused or canceled.

  • We will notify you via email to resolve the issue or request an alternative payment method.


πŸ”„ Refunds

If a return is approved, the refund will be issued to your original method of payment within 5–10 business days after we receive and inspect the returned item.
No refunds will be issued to alternate accounts or via cash.


πŸ“¦ Taxes & Duties

All product prices displayed include applicable GST (Goods and Services Tax).
There are no additional duties or hidden charges for orders within Australia.


πŸ“ž Contact

For any billing inquiries, please contact us at:
πŸ“§ moondrowns@gmail.com
πŸ“ž +1 065 558 0147